How do you handle this kind of calls?


Ok, 9:30 am, average day, you’re happy and with a hot coffe mug, suddenly a call hit the headset and you ask, thank you for calling whatever callcenter, with whom do i have the pleasure to speak? Then a rude old woman says; i want to pay my bill or i want to place an order or i want to speak with X department… bro they can do whatethey want even yiel at me but being this rude is the worst, they can iktroduce themself or say hello or say her names!! I hate it!


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Racist customers

Omfg talk about entitlement. 45 minute call over…