Story

This call comes in today: "They made some people do work on my bougainvillea and they destroyed my plants and then they built a wall around my flower beds and it goes onto my neighbor's property." I work in the call center for a credit…

Seriously within 2 hours of my shift I got 3 different pieces of work. I have 10 minutes left on break and a customer issue that was being reviewed is being complicated and now my supervisor wants to talk to me and so I can't even enjoy…

This just happened Me: good afternoon lovely place to work, this is OP, how can I help you Caller: yes, I want to rent from you, what is the cheapest you can offer Me: where are you looking? Caller: on your website Me: I'm sorry, what…

Odd story, but there's nowhere else to really vent about it. I watched youtube video where a guy calls in as a prank, and basically sets out on a mission to see how far he can push the person on the other end of the phone. I used to really…

I work for an outsourcer and we work with a glass claims company for vehicles, I finish at 5.45pm. Sat in the danger zone. Call comes through at 5.44pm. Brilliant. Ask for his vehicle reg “oh hang on im driving I’ll have to pull over”.…

i am working in a callcenter in a part of the puplic social security system, i try my best to describe the situation but i have to be a bit vague about the specifics of my agency and what the client applied for. i had a client today, who…

So I work for a call center for a tire company, that only does tires, alignments, rotations, etc. My job is making appointments for the stores, giving people information or transferring calls. I do not do any sales nor am I expected to sell…

I work for a loan company and sometimes people want to know what time we’ll deposit the funds in their account. Sometimes people also ask where we’re located (to make conversation I guess?). Anyway that’s what happened today with my…

For almost 3 years I worked as a fraud prevention specialist for an international bank, working with everything from fraudulent transactions to full-on identity fraud. I've seen my fair share of both legitimate fraud and customers trying to…

I work in retail chat/messaging for a lingerie company. C= customer, M= Me M: Hi! How can I help you today? C: i got some really gross smelling bras today, like I’m so mad. Ugh. I paid for these and they smell like kemicals M: Oh no! I’m…