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I want to close my account, if you don’t give me what I want….

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Why do customers always threaten to close their accounts? lol. I work for a bank in their call center. This bank is fairly successful with billions in revenue. Why the hell do they think their assess are going to matter. I will still collect a paycheck, and the bank has other customers. Close your account, and get off my phone?

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Thoughts? Similar scenarios. Lol

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