I want to close my account, if you don’t give me what I want….


Why do customers always threaten to close their accounts? lol. I work for a bank in their call center. This bank is fairly successful with billions in revenue. Why the hell do they think their assess are going to matter. I will still collect a paycheck, and the bank has other customers. Close your account, and get off my phone?


Thoughts? Similar scenarios. Lol


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When a Customer Insulted my Intelligence

I am being super sassy with my customers today… I’m just not having it.