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Anyone hate when clients want to confirm all the time things that are already confirmed?

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I own a transportation company and I message clients as soon as they book greeting and confirming; only to have them message an hour later asking if everything is set.

Like no damn sherlock, why do you think I messaged you and sent you not one, but 2 separate emails?

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What do you think?

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Working as a non-native speaker, for the first time I didn’t get insulted for my foreign accent

Who else gets sometimes burnt out on answering the same questions?