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“I believe ya, but my Tommy-gun don’t”

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Any time a caller comes in unverified and isn’t listed as authorized on the account and they aren’t going to get in, after reviewing policy and wrapping up the call, I always imagine this classic scene from Home Alone 2: Lost in New York and my absolutely deviant mind imagines the policies and regulations as if they are the tommy-gun firing off and then a smile imagining “and merry Christmas ya filthy animal” 😎

There is no point to this story and I appreciate your time today

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Verging on a breakdown

Had someone threaten a branch