I am torn between “technology illiterate” and “ignorance”.

I’ve been mulling over this thought for a while now.

It originated from when I encountered customers in 2021 who were oblivious to the existence of SIM cards and how cellular signal works. There are still people who are unaware phone numbers are linked to SIM cards or that cellular signal is required for text messaging and phone calls.

This has been the norm since good ol’ Nokia 3310 days. I genuinely fail to comprehend how this is possible in 2021. Rather than succumb to negative or destructive judgment, I would rather honestly understand how this happens.

What do you think?

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Any agents have hot takes on AI?

Sorry I Don’t Have Much Time