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“they’re coming to replace us”

I don’t work in a call center, but my girlfriend does. Tonight she got a call from a sweet old lady that kept talking to her when my gf was trying to say goodbye and before the old lady finally said goodbye and hung up she said to my gf “don’t worry if you see aliens around, I see them too! They’re coming to replace us. All of us. Have a good night!”

We both laughed at how incredibly cryptic it was but my god what if she’s right

What do you think?

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For the love of God, stop complaining about hold times!

I’ve lost my customer voice.