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‘Have patience and keep up the good work’

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We had two colleagues get sick today. COVID-19. So now we are four agents at a thousand a day call center. So did the team lead step up and take calls? Did she get floaters to fill their positions? No, she sent us a ‘have a patience and keep up the good work’ message on Teams. I am so fucking over this job.

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Why do I go the extra mile?

People are exhausting.