“Good morning this is Chelly, do you have an account with us already” -Me
“Yes, we should under my wife’s name” – Cx
“Ok great, and what is her name?” – Me
“Her name is Araminta” -Cx
“Ok, great, and how do you spell that? ” – Me
“I don’t know, it’s my wife’s name” – Cx
“Oh….” – Me