Am I paranoid?


I’m genuinely starting to think my bonus is being screwed on purpose.
I work for major telecommunications company in the uk and my bonus is based on sales per call..
Eg I generate 10 grand a day. Take 20 calls that’s 500 per call and the target is 350. However as soon as people start hitting target or at the end of the month. Calls suddenly start getting misdirected. Eg- calls for faults and Collections issues start getting routed to me. The customer even tells me they pressed the button for faults. That’s m and I get calls I can’t sell on and end up behind target But everyone is complaining about it. Anyone else have this issue.


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Do not call list only applies to telemarketers and if you just hang up – all we do is put you in “redial at a later date”

Karen with a “K”