Karen with a “K”


At the call center I used to work at, customer information would sometimes auto-populate the profile if the system recognized the number so all I had to do was verify the information and not necessarily type anything to search for the profile.

One day I got a call and the profile auto-populated so the first thing I asked for was the name to be sure the right profile auto-populated.

Customer: Yes, it’s Karen with a K

Me: *pause* ok…

It just threw me that she felt she had to clarify that Karen was in fact spelled the traditional way. After I joked with a friend what would it have been, Karen with a “Q”.


What do you think?

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Am I paranoid?

And now she can speak.