Believe me?

If youre a customer calling in and I have your account pulled up and I state your account is current and no amount due… Who do you believe me? The rep. Or the paper statement you are looking at? So confusion why people are dumb like this… Why would i lie to you…

submitted by /u/1990sandiegoalways
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A customer asked me for her card details to pay her own bill!!

Be nice to your call centres, they may be nice back