I used to work in collections for a US auto finance company and I used to loveeee the one-liners (you know the ones that answer…say something short, insult you, or ask you to remove their number…then hang up)
“Hello, can I speak with Ms. Customer?”
Her: This…is sheeee? Who’s this?
“We are calling about your 2012 _____ Vehicle, we see that your account is 40 days past due, can we schedule a payment arrangement to bring your account current?”
Her: Yeah, which credit card is this for?
“Ma’am, this is about your car.”
pauses and waits for it to sink in
Her: OH SHIT!
customer hangs up
I checked her account and it looks like she had bill pay set up through her bank (not autopay through us) and for some reason the payments stopped coming. Yikes.
submitted by /u/matthewsean14