Like seriously, when will i stop getting shit from csts and managers alike for mistakes that i didn’t make or have the ability to sort out? How is that fair?
Both the csts and my managers think that i’m a magical lantern capable of solving and knowing everything. I’m only a human being, can’t they see that i don’t have any horns or magical wings?
I’m just expected to deal with it everyday and shut my mouth, deal with calls rush one after another with no rest for 8 hours continuously on a garbage system while having frustrated csts most times and if just the slightest mistake occured due to something out of my control i’m treated like a worthless piece of garbage by everyone.
I’m angry, frustrated and depressed and I’m relasing my frustration on my loved ones and myself because i can’t take it anymore. I also can’t leave my job either. All i can do is pray to God that i die or get some sort of incurable disease so i can have an excuse to kill myself.
submitted by /u/Massive_Neat
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I do feel in that way too. I do work for a big company on a chat system in central América. And we do work 10 continuous hours a day. Taking chats all day long 2 chats on relaxed days and 5 chats at the same time on B2b days. On top of that we do need to sell our products to be on goal with revenue metric and close rate. If you get a sick leave or sick day for more than 4 hours even the last day all the revenue that you sold over the month already it is nothing. They will pay you the base salary only which is 250 . Not the comission.