Credit card company keeps hanging up on me

I have a credit card from a small company. It was my first card, and I got it because I was young and had no credit. I’m married now, and was able to pay it off, and I want to get a better card. I called the customer service line to cancel my card.

First, you have to go through several automated menus, each with the option to pay for a credit line increase. You finally get to the main menu, and you can finally press 0 to talk to an Account Specialist.

Rings once.

Rings twice.

“Due to the coronavirus, we are experiencing higher call volumes than usual. Please try again.”


Cue internal screaming and frustration.

submitted by /u/eglickman
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What do you think?

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Shoutout/ Thank You to Tim from the NY Unemployment!

Customer forgot about coronavirus