It doesn’t happen to me often but when it does it’s always really weird and out of the blue.
I just got one today that went like this:
Me: Thank you for calling roadside assistance company. My name is noodles who do I have the pleasure of speaking with?
Cx: Yeah this is customer.
Me: Hello and how can I assist today?
Cx: Do you need my policy number?
Me: I may but first how can I help?
Cx: You know what I’m going to call back and get somebody less snappy! click