I work in a call center for a major streaming service, so the holidays are peak season for us. Here’s two calls I got today, with different (and wholesome) customers.
Customer #1: hi, my tv says «error code 1». What is wrong?
Me: hi! Well, let’s start by turning it off and on again
Customer: hahahaha no way that’s gonna work. If it works I will do 50 pushups!
Me: deal! I know I’m gonna win so jokes on you.
Customer: oh NO oh NO it actually worked! Damn! I promise to do the push ups, thanks so much for the help, you saved christmas for us! we finish the conversation
Customer #2: hi, my tv says «error code 2». What is wrong?
Me: hi! Let’s start by removing the app and install it again.
Customer: ok, how?
Me: forgets the word «app store» and tries to figure out how to explain it
Me: so you need to find the place where all the apps live
Customer: uhm what do you mean?
Me: you know, the place where you find your apps, and they are hanging out together with all the other apps
Customer: hahahaha you mean the app store?
Me: yes!!! I’m sorry I forgot the name. It’s been a long shift.
Customer: that’s ok dear, we’ve all been there. Just remember to get enough sleep, food and water. You’re doing great we fix the problem and finish the conversation
TLDR; christmas customers can be the cutest customers
Edit: I suck at formatting
submitted by /u/danascully90