“I’ve been waiting for AGES to get through to you.”

“I’m sorry for the wait, Karen, but I can see this is your first call to us and you were in the queue for two minutes, but how may I be of assistance to you?” Is what I say when I’m greeted by this kind of attitude when I too am feeling sassy.

Where I work, we have a policy that if something isn’t cancelled by a certain time you are charged for it and many people try the line above to get out of it.

Don’t worry though, I too am an ass and I don’t let people get away with that old chestnut.

Work is closed over Christmas though, so I get a few days of peace. Happy Holidays, y’all!

submitted by /u/ohmygoditsnancy
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2 wholesome customers before christmas

Gosh, I hope I made it short enough…