I just got a Facebook memory this morning from a situation that happened in a call center I worked at 3 years ago. Thought it was funny and summed up call center life pretty well, so I figured I’d share with other people who might relate.
“Today at work I received an email from our helpdesk saying that our email system was down, so if I’m not receiving emails I shouldn’t worry because they’re working on it. I received an email an hour later telling me that the email system was working.
Thank you random helpdesk guy for the email letting me know I can’t receive email.
Even better, I just learned my coworker whose email was down did not get the email that her email could be down. She did not go into panic mode.”