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Not a call center , but customer called my store.

When I was in my early 20s I used to middle-manage a fast food chain store. I was sitting in the back office doing some paperwork when I got a call on the store phone. For context, the only people who call a fast food store are either other stores asking to borrow product, or angry customers with a wrong order. Here’s what followed M=Me C=Customer

M: [Fat churning machine] #4343 how can I help you?

C: Hi yes, I went to your store 2 days ago before leaving on a trip to [other side of the country] state and ordered 2 tacos with cheese and extra sauce

M: Ok

C: Well, when I got to X state and unpacked my stuff the next day , and my tacos are soggy.

M:…………..I’m sorry, what?

C: Well, like I said. Two days ago I ordered 2 tacos with cheese extra sauce, and they were soggy when we ate them.

M:… I’m this a joke?

C: No! I love your guys food and was excited to have my husband try it because there arent any your stories in this state. And I was extreamly dissatisfied and want new tacos!!!!

M: Well um.. I’m sorry to hear that ma’am. Normally we would need the food back in order to replace it (I’m just so flabbergasted by this and trying to get to my work)

C: Oh okay no problem! What’s your address.

M: Uh… its xxxxxx

C:Awesome thank you! click

So me thinking this is just someone fucking with me I dont think anything of it. The store was close to a high school so I assumed it was a very dumb prank call

Sure as shit , 2 days later in CERTIFIED MAIL. The women sent me 2 (by this time almost 2 week old) half eaten tacos with her return address for me to send her new ones.

I mailed her back a coupon for 2 free tacos and never heard from her again.

tl;dr She really spent the money on certified mail to ship me 2 half eaten tacos (cost $1 for 2 tacos) , because they were soggy from a plane trip to the other side of the country.

It was that moment that made me rethink my life and go back to school.

Sorry if this is the wrong place for this, just had to share.

submitted by /u/Redefinedpotato
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Paper invoice in the box

Next time don’t lie to me