So I work for a travel agency, specifically selling vacation packages for Hawaii and this is sadly a pretty common occurrence. Here’s one example from today:
Me: “Thank you for calling company this is coastguardkid how can I help you?”
Customer: “Hey yea I wanna go to Oahu”
confirm information and ask dates, travelers, flying from where, etc
Me: “So your flight leaves LAX at 9:30am then gets to Honolulu at noon”
Customer: “Sir I wanna go to Oahu not Honolulu”
Me: “Ma’am, Honolulu is on Oahu”
Customer: “No way! Let me double check”
hear some keyboard clacking and quiet chatter between her and her husband
Customer: “Ohh I guess it is. Okay you can continue now”
continues building their dream vacation that they don’t book
submitted by /u/coastguardkid
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