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How do you get out of call center jobs and into a better role?

As someone who got caught in this hot mess of a job, I find it difficult to escape this black hole I hopped in one day when I just needed something to hold me over. Now, I’ve done this similar role for 5 years. I hate it. I need some advice to escape this deep dark hell I call a job. hahaha

submitted by /u/Morgan512
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What do you think?

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If you scream at your Rep, you GET NOTHING

Is this real life?