Daughter starting a new job at a call center in 1 week…any advice?

She’s only ever worked in grocery stores, Chipotle, coffee house, Aerie….She’s extremely personable and very extroverted. I’m sure she’ll do fine, but figured it couldn’t hurt to ask you all! I did collections for Sears, but her job will be different, so I don’t have much advice for her.

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What do you think?

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Cold calling the whooooole office

My 3 favorite calls from working in a call center