I’m a new hire at a credit union call center, what to expect?

My friend had recommended me the job, told me it’s a great place to work. I have been going around the internet to get an idea of what i will be dealing with but I’ve mostly came across horror stories for the most part lol…the people seemed really friendly at times when doing the tour and The atmosphere was positive and fun. I know all call centers are different but what are some things you would often experience working at a call center.

submitted by /u/skylord22
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"Wow that sounds like a great plan!"

My.F-ING.domain.IS EXPIRED!!!!