Lawyer Lawyer brain on fire

I work in a place where I get calls from many, many, lawyers who would rather scratch their heads than learn the system they need to be using.

Me -> Me
L -> Lawyer

Me: Blah blah, how can I help?

L : Yes, I added someone into the case incorrectly. I don’t want to go back and change it.

Me: Sure, I can go into your account and do that for you. For future reference, all you need to do is click “Remove” and that should do it.

L : Yeah yeah

Me : I removed the person, can you please refresh your page? You can do so by pressing CTRL + R on your keyboard.
*L refreshes page*

L: I removed him. So next time I just press CTRL + R to remove him. Y’all should put that on the website.
*Me dies because I face palmed too hard*

submitted by /u/NotTryingToConYou
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All the best calls, combined…

Good Try?