Me:Thanks for calling A company that name doesn’t rhyme with flubrub how may I help you?
CX: (SUPER THICK SOUTHER DRAW) My NOT tickets won’t print.
Me: I’m sorry to hear that, luckily it’s an easy fix. Let’s get into that account and get these NOT tickets taken care of. What’s your email address?
Me: alright well that doesn’t pull anything up, hmm let’s try your number.
Me:that didn’t work either. Let’s go back to that email. What was it again?
Me: I’ll be honest sir, I’m having a hard time getting the spelling right with your accent. It’s a bit different than here in upstate. Can you help me spell that?
CX: kale! kale trucker! It’s easy! I’m a trucker. I truck kales!
Me: uh, sorry sir. I don’t mean to upset you. What is that first word?
CX: dammit you can’t spell can you?‽ kale, like kale, moo kale, on the farm, moo kale trucker is my email.
Me: OOOH COW! So is the email moocowtrucker?
Me: ok, that doesn’t work either
CX: dammit I told you me email was cowtrucker, it’s not anything else!
Me: oh, ok, so it’s just cowtrucker. Got it. Ok we are in. Your NOT tickets are right here. I’ll get those emailed over and you’ll get them right away.
Oh this guy was ridiculous. It was totally my fault because I couldn’t understand him at all, but it’s been a few years and I can remember his voice 😝 moocowtrucker.