Me: How may I help you today?
Guy: hey I can’t login and I don’t get a texted code to login with.
Me: Alright I’m sorry to hear that but I’d be happy to help. Just to make sure, what phone and email should we have listed for you?
G: 123553234 and firstname.lastname@example.org
Me: Thank you, now I would just have to send you a code again either by text or email, which do you prefer?
G: uhh I don’t care I guess text.
Me: I then have to read him a disclaimer for sending the text.
G: OH YEAHH send the text!
Me: ..ok I just sent it
G: Oh yeahhhh! Text away text away!
A minute goes by and he still hasn’t received it.
Me: I apologize if you still haven’t received the text I can try sending the code by email if I have your permission to email you?
G: OH YEAAAAH YOU HAVE MY PERMISSION! Email away email away!
I’m trying to hold in my giggling at this point because I just wasn’t expecting him to be this enthusiastic.
G: oh yeeeeeah I got the email! The code is 11111111
Me: thank you, your user id is ohyeah and I just emailed your password. Is there anything else I can help with?
G: no this is great thanks!
Me: You’re welcome and thanks for calling company name.
G: oh yeaaaaah bye!
He was a pleasant guy to speak with.