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Could you please not look in my Backpack

Hi Folks, i work at a german Call Center specialized in public transportation. We are a third party call center for some train and public transportation companys throughout germany. Since its a nightshift im alone at our call center. Which means i have to take every call by myself.

(English is not my first language. Please be gentle 🙂 )

Me (M): Welcome at the hotline of train company AB. My name is Vorador, How may i help you?

Young Guy(G): I used your train and lost my Backpack. What can i do?

*I qickly look up what to do in this case for this client*

Me: I would fill out a lost and found form for you and will send it to the train personal. Wich train did you take?

G: Train 1 to City X.

M: Allright, give me a sec to look up the train. When did you take the train?

G: (Gives me the information)

M: An what kind of backpack did you lost?

G: A grey Fila.

M: What was in it? Papers? Clothes?

G (With a lowered voice): Ahem, look i was at a party in City Y and there is something from this party in the backpack. Could you please not open it?

M: Unfortunately we have to open every lost item, espacialy bags, to check for dangerous things. What is in it?

G: Some drugs from the party. Could you pleeeeaseee tell them not to open it? Come on.

M: I’m sorry but its the law that we have to give everything illegal to the police. Nothing i can do here.

*Hangs up*

Remember: Since I’m alone here I have to take EVERY call.

5 Minutes later i get another call from the same number.

(M): Welcome at the hotline of train company AB. My name is Vorador, How may i help you?

*Hangs up again*

and again 5 Minutes later the same number:

M: Welcome at the hotline of train company AB. My name is Vorador, How may i help you?

G (with a somewhat defeated voice): Hi, its me again. Ok, could you please recover my backpack. There are my fathers car keys in there. I need it back please.

M: Allright i will fill out the form with you. could you please give me your name?

G: Gives Information

M: Ok, i have everything we need. We will contact you when we find the backpack.

submitted by /u/Vorador83
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Woman demanding 20 pounds

Oh yeahhh guy