(sorry I haven’t mastered formatting)
- Me: How can I assist today Ms. Customer?
Customer: No it’s DR. Customer.
2.Me: Okay can I just confirm your account number?
Customer: I am not in my office so I can’t verify that!
Me: Okay then do you have your debit card number or tax ID?
Customer: What part of I’m not in my office don’t you understand?! (So call when you get to your office???)
- Me: Okay can you just verify your username? Customer: Why do you need my username?
Me: To check the status of the online wire you sent.
Customer: I already told you the status of the wire! It says it’s pending!
Me: okay but you asked me why it’s pending and in order to see that I need your username.
Customer: it’s imadumbass.
Me: OK now what’s the amount of the wire?
Customer: why do you need that?
- Me: can I verify your address including city state and zip code?
Customer: It’s derp st.
Me: whats the city state and zip code.
Me: ……what’s the city and zip code?
Me: Sir what’s the zip code?