Consequences of refusing to be put on hold

Customer called in facing disconnection.

Me: Is it okay if I place you on hold to see if there is anything I can do?
AngryBat: No! This is my life! The other person said (blah blah blah)!
Me: I understand. But I need to place you on hold to go over everything to see if I can find anything…
AngryBat: No! I SAID (BLAH BLAH BLAH)!!!
Me: Well then there’s nothing I can do for you. Do you have any other questions?

submitted by /u/EscapeTheCenter
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Don’t prank my crisis line and expect to get away with it

We get random people calling for the advise nurse when we have nothing to do with medical services, and I’am not sure but maybe just spoke to a murderer…..