Customer called in facing disconnection.
Me: Is it okay if I place you on hold to see if there is anything I can do?
AngryBat: No! This is my life! The other person said (blah blah blah)!
Me: I understand. But I need to place you on hold to go over everything to see if I can find anything…
AngryBat: No! I SAID (BLAH BLAH BLAH)!!!
Me: Well then there’s nothing I can do for you. Do you have any other questions?