Cars + Call center = headaches

So I work for a fleet management company. That means in my call center I work in we handle company vehicles doing accident reports, setting up rentals and tows of all varieties.

Three calls in a row today had me questioning the intelligence of people.

1. Driver: Lst 6 of the VIN is 2345

   Me: Umm that’s 4.

2. I locked my keys in my car.

3. I ran out of gas at a customer’s office.

This job and some of our clients drivers make me weep for the intelligence level of the American public.