Me: Thanks for calling, my name is Me, can I start with your name and address”
Unemployer: My name is the Unemployer, here is my address”
Address is not pulling up
Me: Hmm…I’m sorry nothing is pulling up, do you happen to have your account number?
Of course not.
Me: To verify you said address was ___
U/E: Oh well she just set me up with new service at a different address. Try this address
Me: how can I help you?
U/e: I need to make a payment
Account has a balance of $734
Me: How much will you be paying
U/e: why it so high?
I go over billing info with her. She becomes irate.
U/e: how that? My services were off and I told her I didn’t want them on
I review notes and see nothing noted about disconnection.
Me: Unfortunately I don’t see any notes about a cancellation request but I can definitely get you over to cancellation and we can have service disconnected
U/E: You stupid bitch, get me your supervisor, you bout to have no job after today.
Seriously what the fuck?
submitted by /u/HugeMichaelBoltonFan