Guy calls, doesnt want to wait, asks for a callback.
We call him back via automated queue and he’s upset because he doesn’t have his account number or confirmation code because he’s “at the grocery store” because “you took too long to call me back”
I don’t have anything you need to call me back again
“I’m sorry we receive inbound calls I can’t call you back unless you request a queue”
IM AT THE GROCERY. YOU GUYS ARE THE WORSE JESUS CHRIST
“Sorry for that one. Give us a call at your earliest convenience when you have your account information”