I’m sitting at my desk, actively avoiding taking calls because I just can’t bring myself to put myself back into the queue. I am drained. I am tired. I am sick. I feel stuck and hopeless. I’m waiting to hear back from the HR department of a job I interviewed for a few weeks ago, and that’s the only thing giving me a shred of hope. I don’t see how people do this for years, even months on end. The calls are non-stop. They are draining. It’s always a problem that needs fixing and you’re solely responsible for fixing that problem; and some customers act like it’s you who personally caused the problem yourself.
I need my job, but at this point, I would rather be fired than take another call.