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Password hint

Me: I can add a password to your account to make it easier if you call in the future. You can have your first pets name, or I can read out the other options if you prefer

Customer: yes

Me: *reads out other options*

Customer: first pets name

Me: okay, what’s the answer for that one

Customer: I haven’t got a pet

Me: okay you can choose another one if you want?

Customer: cat

Me: you want me to put cat?

Customer: cat

Me: okay so your reminder will be your first pets name and I’ve set the password to be cat

Customer: yes cat

What do you think?

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