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Message in our team chat earlier today… “anyone fancy calling this customer back for a complaint call? Once her security is confirmed she wishes to tell us that we should be open 24/7 like we used to as by not doing it we are breaching her human/customer rights…”
It’s not much, but at 5 minutes into a shift with not enough coffee… The Karen is strong with this one…
(she’s got serial complainer” in her account notes now as this is not the first time she has deliberately locked it to waste our time… xD)
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