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Whats your worst rated review that makes absolutely no sense?

Today I got a ridiculous bad review.
Customer had a question about their invoice. However the email address used had no customer info. Alot of people change their mail adres so I send a standard, please verify by your phone number and date of birth message.

Customer finds it completely ridiculous and got me a bad review for not answering the question.

No Karen I can not explain your invoice if I don’t fucking know who you are….

Luckily my managers are great and actually read the reviews instead of just looking at the numbers. I’m sure they’ll have a laugh at this one.

So what are your ridiculous review stories?

What do you think?

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Restaurant Phone Customer Service really makes no sense

The heartless side of call centres.