Been a minute, but that doesn’t mean I haven’t gotten some downright ridiculous calls, just means I haven’t been able to choose the one that REALLY personifies stupid/shitty.
Anywho: Cas list- m-me c-customer
M- thank you for calling call center, my next is abblejacks how can I help you today?
C- do you live in the US??
(Pertinent Info– we are a 24 hr call center, we have an office overseas that answer calls and such during the time anyone in the US is sleeping)
M- yes?
C- do you live in (insert very specific name of city in us)?
Me- no?
C- well that doesn’t matter, anyway, the last rep I spoke with wanted my drivers license and I just didn’t feel comfortable giving THAT ACCENT my personal info.
First problem with this statement aside from the obvious: she called us! It wasn’t an outgoing call on our end.
Next and most obvious issue is the blatant racism. The amount of racism I hear at my job is astonishing.