in

a list of things I wish I could tell the customer

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on mobile so formatting might be poorly formatted
– threatening me with a bad survey because you aren’t eligible for a credit (outage less than 4 hours) – telling them I
am following their rules isn’t the power move you think it is
– if you can’t tell me the name, address, or phone number on the account, the problem isn’t me
– if you keep shouting over me, I cannot help you
– no duh you can’t rent movies or add channels if you owe us over $1200
– if you don’t have the coax cable connected, you didn’t follow directions

There are many more butI’m too exhausted and frazzled to think atm

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