I want to quit my job, but…

Three “call center culture” is just too relatable now.

I’m honestly sick of having to repeat the same thing again and again to customers who can’t bother reading a couple of sentences; of arguing with customers when I know they are right, and they know they are right, but I can’t do anything because of ‘numbers’. Of knowing the truth but having to sing the same spiel to them so they either quit trying or escalate to corporate; of being called racist names or being spoken to on a condescending tone as if I haven’t been working here for over a year; of the complete disregard of mental health, emergencies, etc.

But… I’m also kind of falling into a comfortable place here. Not having to leave home at 5 am to get to work because I can work from home; job security; relating to my work mates about issues that happen at work; the coffee; going out to eat with my workmates during lunch (prepandemic); and so many stories to tell…

To be honest, the bad has overpassed the good, and I’m looking forward to greener pastures. But I can’t say I’m not gonna miss the call center…

submitted by /u/lunasabinoseal
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