Three “call center culture” is just too relatable now.
I’m honestly sick of having to repeat the same thing again and again to customers who can’t bother reading a couple of sentences; of arguing with customers when I know they are right, and they know they are right, but I can’t do anything because of ‘numbers’. Of knowing the truth but having to sing the same spiel to them so they either quit trying or escalate to corporate; of being called racist names or being spoken to on a condescending tone as if I haven’t been working here for over a year; of the complete disregard of mental health, emergencies, etc.
But… I’m also kind of falling into a comfortable place here. Not having to leave home at 5 am to get to work because I can work from home; job security; relating to my work mates about issues that happen at work; the coffee; going out to eat with my workmates during lunch (prepandemic); and so many stories to tell…
To be honest, the bad has overpassed the good, and I’m looking forward to greener pastures. But I can’t say I’m not gonna miss the call center…
submitted by /u/lunasabinoseal
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