been at my call center job for a month and already can’t wait to get out

hi. I scored a high paying job at a credit card company doing soft collections. It’s a secure job. However we got trained shit. I hardly know anything which isn’t good when you’re on a fucking call and no one is replying to your chat. I put customers on hold on basically every single call. My anxiety is so bad the whole time. Today my voice was shaking like I was being held at gun point, which isn’t good when a customer is grilling you about his balance. Also i’m not around my peers because everyone is working from home and it’s only me and one other guy i got trained with. I am feeling stuck and miss my retail job i had before this. As soon as i can get out with a equal paying face to face job, i’m gone.

submitted by /u/heartofangelus
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