Some advice please? My call centre job is destroying my mental health.

I’ve been working at a call centre for unemployment insurance since mid 2018. As you can imagine 95% of our calls are extremely angry or really sad people. I took the month of February off because I’m feeling extremely burnt out. I’m anxious and depressed and I seriously blame all that on this job. I went back this week and the very first call I answered caused me to have a panic attack even though the caller was very nice and it was an easy call. I had to leave after that and I’ve been off again for the rest of this week.

What should I do?? I’m desperately trying to find a new job that pays the same or better or even a little less at this point. I feel stuck because there’s not a lot of jobs where I am and I’m lucky to have a well paying job with benefits. I need advice on how to deal with the stress so I can stop crying all the time.

Edit: I started anti depressants in October and started therapy in December.

submitted by /u/jbd234
[link] [comments]

What do you think?


Leave a Reply
  1. These jobs are hella stressful.
    1. Nothing they say is personal. It may sound personal, it’s not. It’s a reflection of their State of mind.
    2. My mood improved 300% once I got a video picture frame. Looking at the ocean, or mountains makes me relax like you wouldn’t believe.
    3. Eat right. Seriously. Vitamin deficiency affects us more than we realize.
    4. Good luck. We all struggle. I learned to be myself, take care of myself, and now I like my job some days.

  2. Take care of yourself. Don’t work yourself to death. PTO or time off is there for a reason. Recharge somehow.

Leave a Reply

Your email address will not be published. Required fields are marked *

"I’m from Brooklyn motha fucka!"

That sounds like identity theft