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GET. TO. THE. POINT.

MY GOSH!

I’ve just had the most annoying lady calling me.
Call went a lil’ something like this

Me: Good morning, OHMYGODITSNANCY speaking, how can I help?

Customer: “Hi do you have any spaces next Saturday?”
Me: “What for?”
Customer: “What’s the date next saturday?”
Me: “Saturday 25th January 2020”
Customer: “Oh yes, Saturday 25th January. Do you have space on the class at 10.35 in studio number 12 with Dave next Saturday please?”
Me: “What’s the class”
Customer: “And it finishes at…”
Me: “WHAT. IS. THE. CLASS. CALLED. PLEASE?”
Customer: “Iyenga Yoga”
Me: “No, sorry, it’s fully booked.”

Honestly, this woman. I can’t search for classes via their start time because we operate in many different venues across the country; therefore, an overwhelming majority of the information she gave me was irrelevant.

Maybe I’m just impatient, but jeee, I think I got four new grey hairs over here.

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The time I received two apologies from a dentists office, a $150 reward check, and the satisfaction of helping a customer who was being screwed over.