So I work for food stamps card services for an unnamed state. Lady calls in and opens the call with “I am in line right now I have 600 dollars worth of groceries that they have rung up and my card is not working I get my benefits every month on the 9th you need to tell me RIGHT NOW why my card isn’t working.” I instantly knew what was wrong but she had pissed me off so I made her verify all the info I need(social, name, dob) and she just gets more and more huffy as I ask for each new piece of information. Then once she’s verified everything I say in my nicest voice… Ma’am it’s the 8th you will receive you benefits tonight at midnight.
She started to argue then hung up. That’s probably my fav call I have ever gotten.
submitted by /u/darkdragon1231989