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So tired of being treated less than human

I’ve been working at a call center for nearly 3 years. The last few months especially, it’s really starting to wear on me. I’m lucky that our call center is actually better about stuff than many — we aren’t as stat heavy and our managers are actually pretty great.

But the customers…I hate them. Right now I’m literally crying at my desk because some guy says he’s writing in a letter about me because I was so rude. Which was a huge surprise because I was actually being super polite and nice to him, and I was following company policy. He basically implied he is after my job. Why do people think it’s ok to act this way to another human being?!

I’ve been trying to get out, but our benefits here are amazing and I make excellent money. I want to transfer to another spot in the company closely related to my communications field, but so far I haven’t had luck. I realize 3 years isn’t that long, but it feels like an eternity.

I just wanted to vent, I guess. I’m so tired of horrible people ruining my day and making me dread going into work.

submitted by /u/midwestskies16
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What do you think?

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Sir, it’s in your contract…

First time poster, Long time lurker