I don’t like doing outbound calls. I consider it a mystery bag, where you don’t know what you are going to get until you get it. I’m going to be dramatic for a bit: “Several years of horrendous outbound calls during the Holiday Season have left me traumatized and I can no longer handle the outbound call. I sit in my cubicle bracing for the anger, praying to every god in known existence for voicemail, so that I do not deal with the dragons on the other end.” Okay, done. I do struggle making outbound calls due to minor anxiety, but mostly just grin and bear it. I do hope each call leads to voicemail or at least a mildly inconvenienced person. I cannot express the relief I feel when I get sent to voicemail.
Except with the people who screen their phone calls. These people still use landlines and want to make sure a telemarketer is not calling them. They terrify me for one reason: I’ll be happily leaving my message in my most professional, confident voice, only to hear “WAIT! HELLO?! YOU STILL THERE?!” The number of times I’ve felt my heart jump to my throat. I can’t get mad at them. I get it. I really do. I still don’t like them.