I was on the phone for a food delivery company.
Me: “Hello, here’s…”
Mike: “I’M CALLING FROM THE FITH FLOOR, THE PIPE BURST AND THE WATER IS RISING, IT’S ALMOST TO MY KNEES, WHERE IS THE PLUMBER!?”
Me, internally: “Not my department, also, we don’t have a fith floor and…” outwardly: “Uh, I’m sorry, but…”
Mike: “Just messing with you, I have a question about *our actual product*”
It turned into a pleasant chat with a lot of jokes on mikes part.
At the end, Mike told me, in hushed tones, where I could get the best horse-salami in the world, as a thanks for my help. Sadly, that place is three hours away.
Anyway, if you have to work in a CC today, I hope you get a Mike 😉