Quick background: I work for Canadian telecommunications giant (“Blue”) as a L2 tech agent. My usual start time is 7AM, so we usually have some wait time when we first start.
TL;DR at the end.
Urashk: our plucky hero
Filipe: My co-worker whom I pranked
Urashk: I’m sorry sir, you’ve reached Technical Support.
Urashk: Yes sir. Blue Technical Support.
Urashk: We don’t offer those kind of services, sir.
Filipe pops his head above the cubicle, like a groundhog/prairie dog.
Urashk: I cannot assist you, sir.
Filipe tilts his head in confusion.
Urashk: No sir, I cannot assist you. I suggest using Google, with Safe Search turned off.
Filipe’s eyes go wide.
Urashk: That is correct sir. Blue does not provide that kind of service.
Filipe’s eyebrows disappear into his hairline.
Urashk: Thank you very much, and have a great day.
I look up at Filipe.
Filipe: What. The. Hell. Was. That??
Urashk: You do not want to know.
I lasted about 10 seconds, before I couldn’t keep a straight face any longer.
TL;DR: I prank a co-worker regarding an “interesting” call.