I’ve been working in Customer Service for several years, untill a couple of years ago when I was moved to Operations Support and is now test manager for new system features.
Anywho, one of the craziest calls I ever received was at the beginning of my employment. The company I was performing customer service for had just launched in the country and was a television broadcaster. After 2-3 months on the market, and sales not quite as good as intended, the company decided to de-crypt all channels to all who was watching tv on terrestial, for 2 months.
This caused one of the funniest calls I ever received.
C = customer, M = me
M: welcome to Company, how may I help you?
C: YOU’VE GOT TO TURN IT OFF!
M: excuse me, come again?
C: All of the channels! They’re watchable, 24/7
M: Yeah, as a launch-gift we decided to let everyone watch all channels for free the next couple of months!
C: I know! TURN IT OFF!!!
M: Actually I won’t be able to do that, but if you don’t wanna watch the channels you can just skip’em!
C: you don’t understand! My son is severely autistic and every time he sees a woman he’ll start masturbating! He’s been masturbating to that female anchor on the news channel for 3 hours straight!
M: trying really hard not to laugh well, could you maybe just unplug the tv and give him a rest?
C: he’s autistic, not stupid! He’ll fight me to get the power chord to the tv!
😂😂😂 I can’t really remember how the conversation ended, but I do remember that the de-crypted signal where available to everyone… also the ones with no self control of their masturbation habits !