I used to work at the magenta mobile company way back when. Anyone else in cell phone customer service ever experience the pink razor phone guy? He would talk like the stereotypical effeminate gay man and request that YOU ASK him to pick up his pink razor phone or his pink pad of paper or his pink pencil before you tell him the next step in troubleshooting. It was odd to say the least but always entertaining. I talked to that guy at least 3 times in about 2 years in the industry. Another memorable guy was the Toll-free Terrorist..